Legal

Privacy Policy

Last updated: July 2026
Tony.Online Developments Pty Ltd (ABN [insert]) is committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Policy explains how we collect, use, hold and disclose personal information.

1.The information we collect

  1. Account information: name, business name, email address, tax agent number and billing details of the tax professionals who use the Service.
  2. End Client information processed on your behalf: tax return data, working papers and associated financial information, which may include tax file numbers (TFNs), submitted by you for analysis.
  3. Technical information: log data, device and usage information collected when you access the Service.

2.How we use information

We use personal information to provide, maintain and improve the Service, to generate Output, to administer accounts and billing, to communicate with you, and to comply with our legal obligations. We do not use End Client data to train publicly available artificial-intelligence models.

3.Tax file numbers

TFNs are protected information under the Taxation Administration Act 1953 (Cth) and the Privacy (Tax File Number) Rule. Where documents are processed by the Service, TFNs are identified and redacted using automated validation methods, and are handled, stored and disposed of in accordance with applicable law.

4.Storage and security

Personal information is stored on secure infrastructure located in Australia. We maintain physical, technical and administrative safeguards designed to protect information against misuse, interference, loss and unauthorised access, modification or disclosure. No information is transferred or stored offshore without disclosure to you.

5.Disclosure

We may disclose personal information to service providers who assist us in operating the Service (under confidentiality obligations), and where required or authorised by law. We do not sell personal information.

6.Access, correction and retention

You may request access to, or correction of, personal information we hold about you by contacting us. We retain information only for as long as necessary for the purposes described in this Policy or as required by law, after which it is securely deleted or de-identified.

7.Cookies and analytics

The Service and website may use cookies and analytics tools to understand usage and improve performance. You can manage cookies through your browser settings.

8.Complaints

If you believe we have breached the APPs, please contact us so we can investigate. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

9.Contact

Privacy Officer, Tony.Online Developments Pty Ltd, Level 6, 355 Queen Street, Brisbane QLD 4000. Email: hello@tony.online.